Zzoomm Broadband Deals

Zzoomm Broadband | Our Review

Zzoomm is one of the UK’s altnet providers - meaning it has built its own full fibre network rather than relying entirely on older infrastructure - with the aim of delivering fast, stable broadband to homes in selected towns and market areas. 

Since its launch, Zzoomm has expanded its footprint, offering a full fibre experience that emphasises speed, reliability and straightforward service.

Instead of copper or hybrid connections, Zzoomm uses the latest fibre-to-the-premises (FTTP) technology, which helps maintain strong performance even when multiple devices are online at once. 

This makes Zzoomm a solid choice for families, remote workers and tech-savvy households while its focus on customer experience and honest pricing helps keep expectations straightforward.

Ultrafast Full Fibre Speeds & Symmetrical Performance

Zzoomm’s broadband plans cover a range of speeds to match different needs:

• 200Mbps Full Fibre - strong entry-level speeds for everyday browsing, streaming and video calls
• 500Mbps Full Fibre - powerful performance for busy homes and multiple users
• 1Gbps Full Fibre - lightning-fast broadband for heavy streaming, gaming and downloads
• 2.3Gbps Full Fibre - amongst the fastest residential broadband options available in the UK

All packages deliver symmetrical upload and download speeds, meaning your upload performance is just as fast as your downloads — a definite advantage for remote work, large file sharing, online gaming and cloud apps.

Because Zzoomm uses modern FTTP infrastructure, its full fibre broadband helps reduce buffering and latency issues compared with older copper-based services. 

Better yet, by building and operating their own network means they have full and sole control over which new areas get connected, as well as keeping better tabs on any faults and being able to act swiftly when a fix is required.

Speed and availability vary by postcode, so checking what’s on offer at your address is recommended. 

Included Wi-Fi 7 Hub & Installation

To help you make the most of your full fibre connection, Zzoomm includes a Wi-Fi 7 hub (router) with every broadband plan. This router uses the latest wireless technology, designed to deliver faster Wi-Fi speeds, lower latency and stronger coverage throughout the home compared with older Wi-Fi standards.

Standard installation is provided at no extra charge and is handled by engineers who will run the full fibre cable into your property and set up your equipment. Most installs take a couple of hours, and the Wi-Fi 7 hub comes pre-configured so you can start using your broadband straight away once the engineer has finished.

Zzoomm also supports One Touch Switch for many customers, which can handle the switch from your current provider on your behalf - including contacting them and arranging the transition - helping to minimise downtime during the move.

Customer Service & Support

Zzoomm places emphasis on friendly, responsive support, with online help resources and customer care teams available by phone and email if you need assistance. Independent review platforms show strong customer satisfaction, with many users praising helpful support staff and smooth installation experiences.

Although Zzoomm isn’t yet included in the main Ofcom service benchmarking reports due to its smaller market share, independent reviews and Trustpilot scores reflect a high level of satisfaction — particularly around reliability and service quality — in areas where it is available.

Zzoomm Broadband key highlights

• Full fibre broadband with speeds up to 2.3 Gbps across selected areas
• Symmetrical upload and download speeds as standard
• One Touch Switch available to make switching easier
• Strong customer satisfaction and reviews
• Wi-Fi 7 hub included with every plan
• Free installation and simple setup